ISO 9001 QUALITY MANAGEMENT TRAININGS: INTRODUCTION
As an international standard, ISO 9001 specifies the requirements for organizations that want to ensure continual improvement and meet customers’ needs. ISO 9001 was specifically designed to serve as a guiding framework for organizations of all sizes and industries as it provides a firm customer focus, namely delivering qualitative goods and services, which subsequently leads to customer satisfaction. The implementation of a Quality Management System is a strategic decision for organizations that aspire to improve their overall performance and provide a strong basis for sustainable development initiatives. The standard assists organizations and/or professionals to plan processes, interactions and have a risk-based thinking.
ISO 9001 Introduction training course enables you to comprehend the basic concepts of a Quality Management System (QMS).
By attending the ISO 9001 Introduction course, you will understand the importance of a Quality Management System and the benefits that businesses, society and governments can obtain.
- Understand the concepts, approaches, methods, and techniques used to implement a Quality Management System
- Understand the basic elements of a Quality Management System (QMS)
- Individuals interested in Quality Management
- Individuals seeking to gain knowledge about the main processes of Quality Management Systems (QMS)
Day 1: Introduction to Quality Management Systems (QMS) concepts as required by ISO 9001