COMPTIA NETWORK+ CERTIFICATION SUPPORT SKILLS(EXAM N10-007)

Course Overview

CompTIA Network+ helps develop a career in IT infrastructure covering troubleshooting, configuring, and managing networks.

This 5-day CompTIA Network + training course will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress in a network administration career. It will prepare you to take the CompTIA Network+ N10-007 exam by providing complete coverage of the objectives and content examples listed on the syllabus. Study of the course can also help to prepare you for vendor-specific technical support qualifications and act as groundwork for more advanced training.

Course Objectives

In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. You will:

  • Identify basic network theory concepts and major network communications methods
  • Describe bounded network media
  • Describe unbounded network media
  • Identify the major types of network implementations
  • Identify TCP/IP addressing and data delivery methods
  • Analyze routing and switching technologies
  • Identify the components of a TCP/IP implementation
  • Analyze network security
  • Implement network security
  • Identify the components of a WAN implementation
  • Identify the components used in cloud computing and virtualization
  • Identify the components of a remote network implementation
  • Manage networks
  • Troubleshoot network issues

Course Prequisites

  • Taken and passed both CompTIA A+ Certification exams or have 9-12 months knowledge and experience of IT administration
  • Be able to configure and support PC, laptop, mobile (smartphone / tablet), and print devices
  • Know basic network terminology and functions (such as Ethernet, TCP/IP, switches, routers)
  • Configure and manage users, groups, and shared resources in a simple SOHO network
  • Understand the use of basic access control measures, such as authentication, security policy, encryption, and firewalls

Target Audience

CompTIA Network+ is the first certification IT professionals specializing in network administration and support should earn. Network+ is aimed at IT professionals with job roles such as network administrator, network technician, network installer, help desk technician and IT cable installer.

Module 1 – Local Area Networks

Topologies and the OSI Model 

  • Key Features of Networks
  • Network Topologies
  • The OSI Model
  • Physical Layer
  • Data Link Layer
  • Network Layer
  • Transport Layer
  • Upper Layers
  • OSI Model Summary
  • Labs
  • VM Orientation

Ethernet 

  • Transmission Media
  • Media Access Control
  • Broadcast Domains
  • Ethernet Frames
  • Ethernet Deployment Standards
  • MAC Addressing
  • Address Resolution Protocol (ARP)
  • Packet Sniffers
  • Labs
  • Configuring Ethernet Networking

Hubs, Bridges, and Switches 

  • Hubs and Bridges
  • Switches
  • Switch Interface Configuration
  • Spanning Tree Protocol (STP)
  • Power over Ethernet (PoE)

Infrastructure and Design 

  • Network Infrastructure Implementations
  • Planning an Enterprise Campus Network
  • Network Hierarchy and Distributed Switching
  • Software Defined Networking
  • Planning a SOHO Network
  • TCP/IP Protocol Suite

Policies and Best Practices 

  • Procedures and Standards
  • Safety Procedures
  • Incident Response Policies
  • Security and Data Policies
  • Password Policy
  • Employee Policies

Module 2 – IP Addressing

Internet Protocol 

  • IPv4
  • IPv4 Address Structure
  • Subnet Masks
  • IP Routing Basics
  • ipconfig / ifconfig
  • ICMP and ping
  • Labs
  • Configuring IPv4 Networking

IPv4 Addressing 

  • IPv4 Addressing Schemes
  • Classful Addressing
  • Public versus Private Addressing
  • Subnetting and Classless Addressing
  • Planning an IPv4 Addressing Scheme
  • Public Internet Addressing
  • Variable Length Subnet Masks (VLSM)
  • Labs
  • Configuring IPv4 Subnets

IPv6 Addressing 

  • IPv6 Address Format
  • IPv6 Addressing Schemes
  • IPv6 Address Autoconfiguration
  • Migrating to IPv6
  • Labs
  • Configuring IPv6 Networking

DHCP and APIPA 

  • IPv4 Address Autoconfiguration
  • Configuring DHCP
  • DHCPv6
  • Labs
  • Configuring Address Autoconfiguration

Module 3 – Internetworking

Routing 

  • Routing Basics
  • Routing Algorithms and Metrics
  • Dynamic Routing Protocols
  • Administrative Distance and Route Redistribution
  • IPv4 and IPv6 Internet Routing
  • High Availability Routing
  • Installing and Configuring Routers
  • Routing Troubleshooting Tools
  • Labs
  • Configuring Routing

TCP and UDP 

  • Transmission Control Protocol (TCP)
  • User Datagram Protocol (UDP)
  • TCP and UDP Ports
  • Port Scanners
  • Protocol Analyzers
  • Labs
  • TCP and Port Scanning

Name Resolution and IPAM 

  • Host Names and FQDNs
  • Domain Name System
  • Configuring DNS Servers
  • Resource Records
  • Name Resolution Tools
  • IP Address Management (IPAM)
  • Labs
  • Configuring Name Resolution and IPAM

Monitoring and Scanning 

  • Performance Monitoring
  • Network Monitoring Utilities
  • Logs and Event Management
  • Simple Network Management Protocol
  • Analyzing Performance Metrics
  • Patch Management
  • Vulnerability Scanning
  • Labs
  • Performance Testing and Monitoring

Network Troubleshooting 

  • Troubleshooting Procedures
  • Identifying the Problem
  • Establishing a Probable Cause
  • Establishing a Plan of Action
  • Troubleshooting Hardware Failure Issues
  • Troubleshooting Addressing Issues
  • Troubleshooting DHCP Issues
  • Troubleshooting Name Resolution
  • Troubleshooting Services

Module 4 – Applications and Security

Applications and Services 

  • TCP/IP Services
  • HTTP and Web Servers
  • SSL / TLS and HTTPS
  • Email (SMTP / POP / IMAP)
  • Voice Services (VoIP and VTC)
  • Real-time Services Protocols
  • Quality of Service
  • Traffic Shaping
  • Bottlenecks and Load Balancing
  • Multilayer Switches
  • Labs
  • Configuring Application Protocols

Virtualization, SAN, and Cloud Services 

  • Virtualization Technologies
  • Network Storage Types
  • Fibre Channel and InfiniBand
  • iSCSI
  • Cloud Computing
  • Configuring Cloud Connectivity

Network Security Design 

  • Security Basics
  • Common Networking Attacks
  • Network Segmentation and DMZ
  • Virtual LANs (VLAN)
  • VLAN Trunks
  • Network Address Translation (NAT)
  • Device and Service Hardening
  • Honeypots and Penetration Tests

Network Security Appliances 

  • Basic Firewalls
  • Stateful Firewalls
  • Deploying a Firewall
  • Configuring a Firewall
  • Deploying a Proxy
  • Intrusion Detection Systems (IDS)
  • Denial of Service
  • Labs
  • Configuring a NAT Firewall

Authentication and Endpoint Security 

  • Authentication and Access Controls
  • Social Engineering
  • Authentication Technologies
  • PKI and Digital Certificates
  • Local Authentication
  • RADIUS and TACACS+
  • Directory Services
  • Endpoint Security
  • Network Access Control
  • Labs
  • Secure Appliance Administration

Module 5 – Operations and Infrastructure

Network Site Management 

  • Network Cabling Solutions
  • Distribution Frames
  • Change and Configuration Management
  • Network Documentation and Diagrams
  • Labeling
  • Physical Security Devices
  • Business Continuity and Disaster Recovery
  • Network Link Management
  • Power Management
  • Backup Management
  • Labs 
  • Network Inventory Management

Installing Cabled Networks 

  • Twisted Pair Cable (UTP / STP / ScTP)
  • Twisted Pair Connectors
  • Wiring Tools and Techniques
  • Cable Testing Tools
  • Troubleshooting Wired Connectivity
  • Other Copper Cable Types
  • Fiber Optic Cable and Connectors
  • Transceivers and Media Converters

Installing Wireless Networks 

  • Wireless Standards (IEEE 802.11)
  • Wireless Network Topologies
  • Wireless Site Design
  • Troubleshooting Wireless Connectivity
  • Wireless Security
  • Wi-Fi Authentication
  • Extensible Authentication Protocol
  • Troubleshooting Wireless Security
  • Wireless Controllers

Installing WAN Links 

  • Wide Area Networks (WAN)
  • Telecommunications Networks
  • Modern Telecommunications Networks
  • Local Loop Services
  • Installing WAN Links
  • Wireless WAN Services
  • Internet of Things

Configuring Remote Access 

  • Remote Access Services (RAS)
  • MPLS and PPP
  • SIP Trunks
  • Virtual Private Networks (VPN)
  • SSL / TLS / DTLS VPNs
  • IPsec
  • Internet Key Exchange / ISAKMP
  • Remote Access Servers
  • Remote Administration Tools
  • Managing Network Appliances
  • Remote File Access
  • Labs
  • Configuring Secure Access Channels • Configuring a Virtual Private Network

What Our Students Have to Say

"As a client of Makintouch, I would recommend the company as a leading PC-based training school. When we needed half day courses to fit the schedules of our employees they were able to customize them to meet our company’s needs" – Java Struts
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I would recommend this course as it is up to date with the current release which is quite rare as things move on so fast. The classroom set up worked well and the labs were good and relevant to the course.’ – Oracle
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