ISO 9001 QUALITY MANAGEMENT TRAININGS: INTRODUCTION
Course Overview
As an international standard, ISO 9001 specifies the requirements for organizations that want to ensure continual improvement and meet customers’ needs. ISO 9001 was specifically designed to serve as a guiding framework for organizations of all sizes and industries as it provides a firm customer focus, namely delivering qualitative goods and services, which subsequently leads to customer satisfaction. The implementation of a Quality Management System is a strategic decision for organizations that aspire to improve their overall performance and provide a strong basis for sustainable development initiatives. The standard assists organizations and/or professionals to plan processes, interactions and have a risk-based thinking.
ISO 9001 Introduction training course enables you to comprehend the basic concepts of a Quality Management System (QMS).
By attending the ISO 9001 Introduction course, you will understand the importance of a Quality Management System and the benefits that businesses, society and governments can obtain.
Course Objectives
- Understand the concepts, approaches, methods, and techniques used to implement a Quality Management System
- Understand the basic elements of a Quality Management System (QMS)
Course Prequisites
None
Target Audience
- Individuals interested in Quality Management
- Individuals seeking to gain knowledge about the main processes of Quality Management Systems (QMS)
Course Outline
Day 1: Introduction to Quality Management Systems (QMS) concepts as required by ISO 9001
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