Course Overview

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.

Course Objectives

What you will learn how to :

  • Bolster working frameworks.
  • Introduce and arrange PC framework unit segments and fringe gadgets.
  • Introduce, arrange, and investigate show and mixed media gadgets.
  • Introduce, arrange, and investigate capacity gadgets.
  • Introduce, design, and investigate interior framework parts.
  • Introduce, arrange, and keep up working frameworks.
  • Keep up and investigate Microsoft Windows.
  • Clarify organize framework ideas.
  • Design and investigate organize associations.
  • Oversee clients, workstations, and shared assets.
  • Execute customer virtualization and distributed computing.
  • Execute physical security.
  • Secure workstations and information.
  • Investigate workstation security issues.
  • Support and investigate PCs.
  • Support and investigate cell phones.
  • Introduce, design, and investigate print gadgets.
  • Execute operational systems.

Course Prequisites

  • To guarantee your achievement right now, ought to have involvement in essential PC client abilities, have the option to finish undertakings in a Microsoft® Windows® condition, have the option to scan for, peruse, and get to data on the Internet, and have fundamental information on registering ideas.

Target Audience

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1001 Certification Exam and the CompTIA A+ Core 2 220-1002 Certification Exam.

  • Lesson 1: Supporting Operating Systems

    • Topic A: Identify Common Operating Systems
    • Topic B: Troubleshooting Methodology
    • Topic C: Use Windows Features and Tools
    • Topic D: Manage Files in Windows
    • Topic E: Manage Disks in Windows
    • Topic F: Manage Devices in Windows

    Lesson 2: Installing and Configuring PC Components

    • Topic A: Use Appropriate Safety Procedures
    • Topic B: PC Components
    • Topic C: Common Connection Interfaces
    • Topic D: Install Peripheral Devices

    Lesson 3: Installing, Configuring, and Troubleshooting Display and Multimedia Devices

    • Topic A: Install and Configure Display Devices
    • Topic B: Troubleshoot Display Devices
    • Topic C: Install and Configure Multimedia Devices

    Lesson 4: Installing, Configuring, and Troubleshooting Storage Devices

    • Topic A: Install System Memory
    • Topic B: Install and Configure Mass Storage Devices
    • Topic C: Install and Configure Removable Storage
    • Topic D: Configure RAID
    • Topic E: Troubleshoot Storage Devices

    Lesson 5: Installing, Configuring, and Troubleshooting Internal System Components

    • Topic A: Install and Upgrade CPUs
    • Topic B: Configure and Update BIOS/UEFI
    • Topic C: Install Power Supplies
    • Topic D: Troubleshoot Internal System Components
    • Topic E: Configure a Custom PC

    Lesson 6: Installing, Configuring, and Maintaining Operating Systems

    • Topic A: Configure and Use Linux
    • Topic B: Configure and Use macOS
    • Topic C: Install and Upgrade Operating Systems
    • Topic D: Maintain OSs

    Lesson 7: Maintaining and Troubleshooting Microsoft Windows

    • Topic A: Install and Manage Windows Applications
    • Topic B: Manage Windows Performance
    • Topic C: Troubleshoot Windows

    Lesson 8: Network Infrastructure Concepts

    • Topic A: Wired Networks
    • Topic B: Network Hardware Devices
    • Topic C: Wireless Networks
    • Topic D: Internet Connection Types
    • Topic E: Network Configuration Concepts
    • Topic F: Network Services

    Lesson 9: Configuring and Troubleshooting Networks

    • Topic A: Configure Network Connection Settings
    • Topic B: Install and Configure SOHO Networks
    • Topic C: Configure SOHO Network Security
    • Topic D: Configure Remote Access
    • Topic E: Troubleshoot Network Connections
    • Topic F: Install and Configure IoT Devices

    Lesson 10: Managing Users, Workstations, and Shared Resources

    • Topic A: Manage Users
    • Topic B: Configure Shared Resources
    • Topic C: Configure Active Directory Accounts and Policies

    Lesson 11: Implementing Client Virtualization and Cloud Computing

    • Topic A: Configure Client-Side Virtualization
    • Topic B: Cloud Computing Concepts

    Lesson 12: Security Concepts

    • Topic A: Logical Security Concepts
    • Topic B: Threats and Vulnerabilities
    • Topic C: Physical Security Measures

    Lesson 13: Securing Workstations and Data

    • Topic A: Implement Security Best Practices
    • Topic B: Implement Data Protection Policies
    • Topic C: Protect Data During Incident Response

    Lesson 14: Troubleshooting Workstation Security Issues

    • Topic A: Detect, Remove, and Prevent Malware
    • Topic B: Troubleshoot Common Workstation Security Issues

    Lesson 15: Supporting and Troubleshooting Laptops

    • Topic A: Use Laptop Features
    • Topic B: Install and Configure Laptop Hardware
    • Topic C: Troubleshoot Common Laptop Issues

    Lesson 16: Supporting and Troubleshooting Mobile Devices

    • Topic A: Mobile Device Types
    • Topic B: Connect and Configure Mobile Device Accessories
    • Topic C: Configure Mobile Device Network Connectivity
    • Topic D: Support Mobile Apps
    • Topic E: Secure Mobile Devices
    • Topic F: Troubleshoot Mobile Device Issues

    Lesson 17: Installing, Configuring, and Troubleshooting Print Devices

    • Topic A: Maintain Laser Printers
    • Topic B: Maintain Inkjet Printers
    • Topic C: Maintain Impact, Thermal, and 3D Printers
    • Topic D: Install and Configure Printers
    • Topic E: Troubleshoot Print Device Issues
    • Topic F: Install and Configure Imaging Devices

    Lesson 18: Implementing Operational Procedures

    • Topic A: Environmental Impacts and Controls
    • Topic B: Create and Maintain Documentation
    • Topic C: Use Basic Change Management Best Practices
    • Topic D: Implement Disaster Prevention and Recovery Methods
    • Topic E: Basic Scripting Concepts
    • Topic F: Professionalism and Communication

What Our Students Have to Say

"As a client of Makintouch, I would recommend the company as a leading PC-based training school. When we needed half day courses to fit the schedules of our employees they were able to customize them to meet our company’s needs" – Java Struts
Taiwo Alaka
I would recommend this course as it is up to date with the current release which is quite rare as things move on so fast. The classroom set up worked well and the labs were good and relevant to the course.’ – Oracle
Kayode Akinpelu
Stanbic IBTC